Sealskinz Guarantees

At Sealskinz, we’ve kind of made our thing all about being waterproof. Therefore we want to make sure you feel confident spending your money on something that is 100%, well, waterproof. That’s why we have a lifetime no-hassle guarantee on every single one of our waterproof products. 

What does that all mean? Well, if your Sealskinz waterproof socks, gloves, or hats either lose their waterproofness or leak, we will replace them with the same or a similar item. Now, when we say waterproof, we mean waterproof. However, swimming in our socks or standing in knee deep water for fun and then claiming they’re not waterproof, isn’t the kind of waterproof we’re talking about. 

What is covered by the Guarantee?

Any Sealskinz waterproof accessories purchased via one of our stockists or on Sealskinz.com

The fine print

Our mean lawyer said we had to be a little more specific when it comes to our guarantees so here goes:

Please note, the lifetime in our Lifetime Waterproof Guarantee means a reasonable lifetime of the product. Also, we do reserve the right to refuse replacement if your dog ate your glove or you boiled soup in your sock because you forgot your titanium pot at the last campsite. So please don't interpret our lifetime guarantees as a license to misuse, neglect, or intentionally destroy your Sealskinz. Oh, and we also won’t replace stolen or lost items. And, last but not least, we reserve the right to change this policy in the future.

Our goal isn’t to just make the best waterproof socks, gloves and hats out there. Our goal is also to make sure that you’re so blown away with Sealskinz that you tell six, no let’s make it seven, friends or strangers about how Sealskinz created such incredible waterproof gear that you feel confident wearing it in the worst weather conditions...which actually makes for the best adventures. At least that’s what we tend to think.

Need to talk to someone about your Sealskinz? Contact help@sealskinz.com and we'll get back to you fast. 

Need to start a guarantee claim? Follow the instructions in the tab above labelled 'How do I start a claim?'

We strive to make the best possible gloves, socks, and hats to keep you doing what you love most outdoors. Therefore, if you find that one of our products has a manufacturer defect, we will replace it with the same or a similar product. 

What is covered by the Guarantee?

Any Sealskinz accessories purchased via one of our stockists or through Sealskinz.com

What is not covered by the Guarantee?

All Sealskinz accessories are covered in this guarantee, however, we do reserve the right to refuse replacement if your dog ate your glove or you boiled soup in your sock because you forgot your titanium pot at the last campsite. So please don't interpret our lifetime guarantees as a license to misuse, neglect, or intentionally destroy your Sealskinz. Oh, and we also won’t replace stolen or lost items. 

The fine print

Our mean lawyer said we had to be a little more specific when it comes to our guarantees so here goes:

Please note, the lifetime in our Lifetime Product Guarantee means a reasonable lifetime of the product. And, last but not least, we reserve the right to change this policy in the future.

Need to talk to someone about your Sealskinz product? Email  help@sealskinz.com and we'll get back to you fast.

Need to start a guarantee claim? Follow the instructions in the tab above labelled 'How do I start a claim?' 

Any Sealskinz product that is battery powered or employs electronics, such as an LED feature, is backed by a Two Year Electronics Guarantee, or EG for short. Or, TYEG for not as short. 

The Fine Print

Our mean lawyer said we had to be a little more specific when it comes to our guarantees so here goes:

We do reserve the right to refuse replacement if your dog ate the LED out of your glove or you boiled soup in your overshoe because you forgot your titanium pot at the last campsite. So please don't interpret our lifetime guarantees as a license to misuse, neglect, or intentionally destroy your Sealskinz.

Oh, and we also won’t replace stolen or lost items. And, last but not least, we reserve the right to change this policy in the future.

Our goal isn’t to just make the best waterproof socks, gloves and hats out there. Our goal is also to make sure that you’re so blown away with Sealskinz that you tell six, no let’s make it seven, friends or strangers about how Sealskinz created such incredible gear and has the absolute best customer service.

Need to talk to someone about your Sealskinz product? Email help@sealskinz.com and we'll get back to you fast.

Need to start a guarantee claim? Follow the instructions in the tab above labelled 'How do I start a claim?' 

Hi there. We're so sorry that you have an issue with your Sealskinz and we're ready to make it right. To start a claim, simply fill out the following information and we'll get the claim started for you right away: