Refund policy
Holiday Return Policy: For orders placed between November 3rd & December 24th 2023, the refund period will be extended through to January 31st, 2024.
How do I make a FREE UK exchange?
Once you have received your Sealskinz products and find you would like to return them for an exchange, please note that we do require all goods to be returned with their original packaging, any tags that are attached, and in an unworn condition.
We will not be able to accept any returns that are used and do not come with their original packaging and tags*.
*Excludes faulty goods.
For all Sealskinz.com website orders delivered in the UK, please visit the Royal Mail returns portal via the following link:
Follow the onscreen instructions and then print off a free post trackable returns label to return your product back to us and we will notify you within 30 days of sending your item that we are processing a refund or exchange.
How do I make a FREE UK return?
Once you have received your Sealskinz products and find you would like to return them for a refund, please note that we do require all goods to be returned with their original packaging, any tags that are attached, and in an unworn condition.
We will not be able to accept any returns that are used and do not come with their original packaging and tags*.
*Excludes faulty goods.
For all Sealskinz.com website orders delivered in the UK, please visit the Royal Mail returns portal via the following link:
Follow the onscreen instructions and then print off a free post trackable returns label to return your product back to us and we will notify you within 30 days of sending your item that we are processing a refund or exchange.
How do I make an International return?
Once you have received your Sealskinz products and find you would like to return them for a refund, please note that we do require all goods to be returned with their original packaging, along with any tags that are attached and in an unworn condition.
We will not be able to accept any returns that are used and do not come with their original packaging and tags*.
*Excludes faulty goods.
Please include this printable form in your package
You will find the returns address on the top of the printable returns form for you to return your item(s) to;
RETURNS DEPARTMENT
SEALSKINZ LTD
36 OLDMEDOW ROAD
HARDWICK INDUSTRIAL ESTATE
KING’S LYNN
PE30 4JJ
UNITED KINGDOM
Please send all returns using a traceable service and we will notify you within 30 days of sending your item that we are processing a refund or exchange.
** Please note that Sealskinz will not pay for or refund the cost of delivery for any returns.
** Please note that any used 'faulty' goods must be returned to us in a clean/freshly and dry washed condition before they can be processed.
- Products purchased from a retail store should be returned to the place of purchase.
- Our Refund Policy You may cancel your order at any time and for any reason within 30 working days of delivery of the products ordered - working days do not include Saturdays, Sundays, and public holidays.
- Orders for certain products may not be cancelled - these include: (a) products that have been clearly personalised; (b) products that are perishable; and (c) products if they have been worn or used in any way. If you wish to cancel your order you must notify us of your wish to cancel in writing and you must return the product(s) to us in their original wrapping, intact and accompanied by all accessories and documentation which were part of the delivery. We will refund any monies paid to us in respect of a cancelled order within 30 days of receiving your notice of cancellation.